Ever-growing Options
Member retention has never been so challenging
It has become increasingly difficult to retain your existing members due to the overwhelming amount of new gyms and clubs to choose from, along with a variety of trending new class types, and the rise of virtual training and wearable fitness technology. With all these exciting new offerings emerging everywhere it can feel seemingly impossible to keep up and retain your members.
Know who to retain and how
Fitness One identifies your most valuable members and which services and amenities they enjoy most, the personal trainers they interact with best, and if any of them are at risk of cancelling their membership. This information fuels your ability to retain them longer and attract other members just like them.